Read: How to use command-line version of Microsoft Support and Recovery Assistant. Once the scan is complete, you’ll see a notification bearing the following message – We’re done collecting your Outlook configuration details. The process may take several minutes to run. When the scanning is in progress, you will see a window with spinning dots under heading ‘ Checking’. Once your account is verified and validated by Office 365, the scanning process will kick-in. When the new window opens, enter your account details and press ‘ Next’. Now, when prompted to confirm that you are using the affected machine, select ‘ Yes’ and again hit the ‘ Next’ button. When presented with ‘ Select which apps you are having problems with’ screen, choose Outlook and hit the ‘ Next’ button. If you have downloaded SaRA to your local computer, sign in with your Microsoft account and select ‘ Advanced diagnostics’ in Microsoft Support and Recovery Assistant. You’ll need an internet connection to download, install, and use the Microsoft Support and Recovery Assistant 1] Select which apps you are having problems with
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